Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the Hygiene Diagnostics platform and website (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. We reserve the right to modify these terms at any time, and your continued use of the Service following any changes constitutes your acceptance of the new terms.

2. Service Description

Hygiene Diagnostics provides a diagnostic platform designed to help facilities managers and business owners identify and address workplace cleanliness and health compliance gaps. Our Service offers problem-first guidance, diagnostic pathways, and tailored solutions based on your specific workspace type and operational needs. The Service is intended to support your compliance efforts and operational decision-making, not to replace professional medical, legal, or regulatory advice.

3. Permitted Use

You agree to use the Service only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Service. Prohibited behavior includes:

• Harassing, threatening, or defaming any person or entity
• Uploading or transmitting viruses, malware, or any code of a destructive nature
• Attempting to gain unauthorized access to the Service or its systems
• Reproducing, duplicating, copying, or selling any part of the Service without express written permission
• Using the Service to collect or track personal information about others without consent
• Engaging in any form of automated data harvesting or scraping
• Circumventing security measures or authentication protocols

Violation of these terms may result in immediate suspension or termination of your access to the Service.

4. Intellectual Property Rights

All content, materials, designs, text, graphics, images, diagnostic frameworks, solution pathways, and other intellectual property contained within the Service are the exclusive property of Hygiene Diagnostics or its content suppliers and are protected by Spanish and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes only. You may not reproduce, distribute, modify, adapt, translate, or create derivative works from any part of the Service without our prior written consent.

Any feedback, suggestions, or ideas you provide regarding the Service may be used by Hygiene Diagnostics without restriction or compensation to you.

5. User Accounts and Responsibility

If you create an account to use the Service, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update this information as necessary. You are solely responsible for any unauthorized use of your account and agree to notify us immediately of any suspected breach or unauthorized access.

6. Disclaimers and Limitations of Warranties

The Service is provided on an "as-is" and "as-available" basis. Hygiene Diagnostics makes no warranties, express or implied, regarding the Service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that:

• The Service will be uninterrupted, error-free, or secure
• Defects or errors will be corrected
• The Service will meet your specific business requirements or expectations
• Diagnostic recommendations will result in full compliance with all applicable health and safety regulations
• Implementation of our guidance will eliminate all workplace hygiene risks

You acknowledge that workplace hygiene and health compliance are complex matters subject to evolving regulations and site-specific conditions. Our diagnostic guidance is intended to identify common gaps and suggest practical pathways; it is not a substitute for consultation with qualified health and safety professionals, legal advisors, or regulatory authorities specific to your jurisdiction and facility type.

7. Limitation of Liability

To the fullest extent permitted by Spanish law, Hygiene Diagnostics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service, including but not limited to loss of profits, data, business opportunity, or reputation, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from the Service shall not exceed the amount you have paid to Hygiene Diagnostics in the twelve months preceding the claim, or fifty euros (€50), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

8. Indemnification

You agree to indemnify, defend, and hold harmless Hygiene Diagnostics, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from or related to:

• Your use of the Service
• Your violation of these Terms of Service
• Your violation of any applicable law or regulation
• Your infringement of any third-party intellectual property or privacy rights
• Any content you upload, submit, or transmit through the Service

9. Third-Party Links and Content

The Service may contain links to third-party websites, resources, and content. Hygiene Diagnostics does not endorse, control, or assume responsibility for the accuracy, legality, or appropriateness of third-party content. Your use of third-party websites is governed by their own terms and privacy policies. We encourage you to review these policies before providing any personal information or engaging with third-party services.

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is available at privacy_policy.html. Please review our Privacy Policy to understand our practices regarding the collection, use, and protection of your personal data.

11. Termination

Hygiene Diagnostics reserves the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Termination may occur if you violate these Terms of Service, engage in unlawful activity, or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately, and any data associated with your account may be deleted.

12. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Spain, specifically the laws of Catalonia, without regard to its conflict of law principles. Any legal action or proceeding arising from or related to these terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Barcelona, Spain. You agree to submit to the personal jurisdiction of these courts and waive any objection to venue or inconvenient forum.

13. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, the provision shall be severed. The remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Hygiene Diagnostics regarding the Service and supersede all prior negotiations, understandings, and agreements, whether written or oral.

15. Changes to These Terms

Hygiene Diagnostics may update these Terms of Service from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated terms on this page and updating the "Last updated" date at the top. Your continued use of the Service following the posting of revised terms means you accept and agree to the changes. We encourage you to review these terms periodically to stay informed of any updates.